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SHIPPING
We believe in responsible and sustainable business practices at Primrose & Peonies which is why, when fulfilled directly from us, we ship sustainably with Hero Packaging and Sendle.
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You can be reassured that your order will be delivered quickly and safely,
while also minimising the impact on the environment.
Sendle is a registered B Corp and Australia's first 100% carbon neutral shipping service. By unlocking the networks and volumes that are usually only available to large corporations, Sendle is able to provide the best prices and sustainable shipping.
Hero Packaging make Earth-saving, home-compostable, zero-waste packaging. Hero is a Certified B Corporation, carbon neutral, and their products are certified compostable. In addition, Hero donate over 20% of all profits to charity.
Tracking
You will be provided with details for tracking your order once it is ship. You can also visit Sendle and provide your tracking number via
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Shipping charges
We currently only ship within Australia.
for international destinations, please contact us.
WEIGHT | VIC | WA, NT, TAS | NSW, ACT, SA, QLD |
|---|---|---|---|
0 - 250 g | $6 | $8 | $7 |
250 - 500 g | $6 | $8 | $7 |
500 g - 1 kg | $8 | $11 | $10 |
1 - 3 kg | $11 | $13 | $12 |
3 - 5 kg | $12 | $15 | $14 |
5 - 10 kg | $14 | $17 | $16 |
10 - 20 kg | $20 | $23 | $22 |
20 - 25 kg | $30 | $35 | $32 |
25 kg | $35 | $40 | $35 |
Shipping via our suppliers
To expedite processing some of our stock will be fulfilled and sent directly from our suppliers. We ensure our suppliers are Australia-based. All orders are shipped from within Australia and the next working day after payment is verified.
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Couriers used include: Australia Post, Aramax, Allied Express, Hunter Express Couriers, Couriers Please.
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Tracking details will be provided.
Delivery times can vary. Under most circumstances shipping averages 3-7 days.
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Off season
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For customers in Victoria, approx. 3-8 working days;
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For customers in NSW, SA, ACT, and QLD, approx. 5-10 working days;
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For customers in WA, NT, and TAS, approx. 7-14 working days.
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Peak season
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For customers in Victoria, approx. 8 - 13 working days;
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For customers in NSW, SA, ACT, and QLD, approx. 10 - 15 working days;
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For customers in WA, NT, and TAS, approx. 12 - 19 working days.